Last updated: 08 July 2025

This Privacy Policy describes how Sophia Rescuing Pets (“we”, “us”, or “our”) collects, uses, shares, and protects personal data when you visit https://helplucycats.org/rescuing-pets/ (“Website”) or interact with our digital content or services.

1. Information We Collect

CategoryExamplesCollected Through
IdentificationName, email, phone number (optional)Subscription forms, contact messages
TechnicalIP address, browser type, device infoCookies, server logs, analytics tools
UsagePage views, clicks, downloadsWebsite analytics, cookies
Support DataMessages or attachments sentContact submission form, email interactions

We do not store full credit card numbers or CVV codes.

2. How We Use Your Data

We process your data to:

  • Respond to inquiries and provide support
  • Send requested information and resources
  • Improve user experience and website functionality
  • Communicate updates (e.g., new guides or content)
  • Comply with legal obligations

3. Legal Basis for Processing

  • Consent: When you subscribe to our newsletter or send contact details
  • Contractual necessity: For delivering requested digital content
  • Legitimate interest: To maintain, secure, and optimize our Website
  • Legal obligation: To comply with applicable laws and keep records

4. Data Sharing & Disclosure

We do not sell or share personal data commercially. Data may be shared with:

  • Web hosting & analytics providers (for website performance)
  • Email service platforms (for newsletters or replies)
  • Legal authorities (if required by law)
  • Professional advisors (e.g., accountants, legal)

Data is only processed by trusted partners under confidentiality agreements.

5. Cookies & Similar Technologies

We use cookies to:

  • Remember your preferences
  • Monitor website performance and user behavior
  • Enable essential website functions

You may disable non-essential cookies via your browser, though it may reduce functionality.

6. Data Retention

We keep data only as long as necessary for:

  • Providing services or content
  • Fulfilling requests
  • Complying with legal and tax requirements

After this, we securely delete or anonymize the data.

7. Your Rights

Depending on your location (GDPR, LGPD), you may:

  • Access your personal data
  • Correct inaccuracies
  • Request data deletion
  • Restrict data processing
  • Withdraw consent (e.g., newsletters) at any time

To exercise rights, contact us at: contact@helplucycats.org

8. Security Measures

We use:

  • TLS/SSL encryption
  • Secure server storage
  • Role-based access management
  • Regular backups and updates

While no system is 100% secure, we follow industry-standard practices.

9. Children’s Privacy

Our services and content are not aimed at children under 13. We do not knowingly collect data from minors. If you believe a child has submitted personal data, please contact us to remove it.

10. Changes to This Policy

We may update this policy from time to time. The “Last updated” date will reflect the changes. Significant amendments will be notified via email or on-site notification. Continued use implies acceptance.

11. Contact Information

If you have questions or wish to exercise your rights, contact:

Sophia Rescuing Pets
📧 contact@helplucycats.org (podes substituir este e-mail, se necessário)